Analysis of The Application of Sharia Accounting at Pegadaian Syariah

Abstrak

This study analyzes the implementation of Sharia accounting at Pegadaian Sharia Kajen. A qualitative approach using semi-structured interviews with frontliners (cashiers), appraisers, and customers was conducted to obtain an in-depth understanding of contract management, accounting treatment, and digital support. The findings indicate that Pegadaian Sharia Kajen operates several Sharia products (Rahn, Rahn Tasjily, Arrum, Amanah, Krasida/Arrum Emas) and records transactions based on contract types, as well as Sharia PSAK and applicable DSN-MUI fatwas. Revenue recognition is based on ujrah (service/deposit fees), not interest, in accordance with Sharia principles. Customers prefer the Rahn contract due to its simplicity and perceived Sharia compliance, although many customers still have limited literacy regarding contracts. Operational challenges include gaps in documentation relative to PSAK standards, suboptimal human resource training in Sharia accounting, and limitations in digital systems that do not yet support PSAK-equivalent disclosures in detail. Recommendations include preparing standard disclosure templates, technical staff training, enhancement of digital modules, and customer education programs to strengthen transparency, compliance, and trust.